When someone you care about starts receiving home care, it can bring up a mix of thoughts and feelings. You might feel relieved that they’re getting help, but also unsure about what your role should be going forward. Whether care is being provided after a health scare, due to ageing, or for long-term support, your involvement as a family member or friend still matters a lot.
There are plenty of practical ways to help, and small things often make the biggest difference. Here are some tips to support your loved one while they receive home care in a way that respects their needs and gives you peace of mind, too.
Talk openly and listen well
Communication is important. Your loved one may not always want to talk about how they’re feeling, especially if they’re worried about losing independence. But giving them the space to share their thoughts without rushing them can help them feel heard. Ask simple questions like “How are you feeling about the carers coming in?”, “Is there anything you’d like done differently?” or “What’s been working well so far?”
Being honest, without being forceful, encourages trust. You can also speak with their care team to understand how things are going and raise any concerns. A good care provider should welcome family input.
Learn about their care
Try to get a clear understanding of what kind of support your loved one is receiving. Are they getting help with washing and dressing? Medication reminders? Meal prep?
This helps you support them without stepping on toes or duplicating care. It also helps you notice when something might need to change, like increasing care hours or adjusting tasks.
If your loved one has a medical condition like dementia or limited mobility, reading up on it can help you understand their behaviour or needs better. It’s also useful to learn about the responsibilities involved in care work. You can read more about training, which covers what carers do and how they support people safely and respectfully.
Be involved, but don’t take over
There’s a difference between supporting and taking control. It’s natural to want to help, especially if your loved one is struggling. But doing everything for them can affect their confidence and sense of independence.
Instead of jumping in right away, ask first. “Would you like help with that?” or “Do you want me to do that, or are you okay doing it on your own?”
You can still be involved by joining care reviews when invited, staying in touch with their carers, helping organise appointments or shopping, or simply spending time with them. Providers like Agincare work closely with families and welcome your input. Whether your loved one receives daily home visits or full-time live in care in Manchester, your support plays a part in making their care experience positive.
Respect their independence
It can be hard watching someone you care about need help with things they used to do easily. But needing care doesn’t mean they can’t make their own choices. Most people still want to have a say in their lives.
Ask their opinion and respect their decisions, even if they aren’t always what you would choose. That could mean letting them dress themselves even if it takes longer, or giving them space if they want some quiet time.
Independence boosts confidence. Home care works best when it supports people to stay in control of their own lives as much as possible.
Look after yourself, too
Supporting someone else can take a lot out of you, especially if you’re also juggling work, children, or your own health needs. It’s okay to feel tired or overwhelmed sometimes. You’re not expected to do everything.
Make time for your own rest and social life. If you’re struggling, talk to someone—a friend, GP, or carer. You could also look into respite care services that give you a break while ensuring your loved one is still supported.
There’s no shame in asking for help. Care work is a skilled job, and if you’re interested in taking a more formal role in caring, you can explore options at Health Careers to learn more about different roles in health and social care.
Get to know the care team
It helps to build a good relationship with the carers involved. A friendly chat when they arrive or a quick update at the end of a visit can go a long way. It helps build trust and lets you feel confident that your loved one is in good hands.
Don’t be afraid to ask questions or raise anything that doesn’t feel right. A good care provider will want you to be informed and involved. Working together usually leads to better care for everyone.
Caring for someone doesn’t stop when home care begins—it just changes shape. With open communication, patience, and a bit of planning, you can be a strong support for your loved one while still giving them the independence and dignity they deserve.
If you’re supporting someone and looking for more ways to help, reaching out to care providers and learning more about care roles is a great place to start.