Healthcare documentation is a complex and varied field, especially considering that different factors of healthcare will require different practices for documentation and maintenance. A medical recruiting firm can help you to ensure that you hire staff that are familiar with all the laws needed to understand compliance and are happy to work with industry-standard best practices at all times.
Ensure regulatory compliance
The most important thing for your records to be compliant with is the strict regulation toward healthcare documentation. The most famous example of this is likely the Health Insurance Portability and Accountability Act (HIPAA) in the US. This act, and others like it from other countries, set out a clear set of rules by which healthcare documentation should be handled, stored, and shared.
It’s important to stick to these rules entirely because it is the best way to minimize fraud, waste, and abuse. Non-compliance can often land different healthcare environments with everything from hefty fines to civil lawsuits and can lead to security gaps through which bad actors can exploit your patients.
Be very clear about document retention
The legislation for how documents are stored and, eventually, destroyed can be very different depending on where in the world you are. Therefore, it’s important to be as clear and up-front about these policies in your organization as possible!
A good way to do this is to ensure each document has a “stamp” in the header, which lists its creation date, the rules for storage, and the exact date it should be destroyed. This may take a little while to implement because documents considering different things must be stored in different ways, but it’s a simple, robust way to ensure that your organization is totally compliant.
Opt for high-security
While regularly seeing healthcare documentation every day can desensitize a number of healthcare professionals to this fact, it’s important to consider that the documentation is extremely sensitive. These documents are not the kind of thing that you are allowed to lose, and instead, must be watched and managed wherever possible!
Wherever possible, ensure that there is a chain of custody following sensitive documents to ensure accountability, and consider enacting methods by which these sensitive documents can be encrypted and decrypted by certain professionals who may need access to them.
After setting up your security systems for the first time, it can be easy to become complacent and allow your system to continue under the presumption that it works fine. To ensure that you don’t fall into this trap, arrange for regular audits of your security processes to ensure that there are no loopholes that can be exploited. This also goes for document destruction – there should be no way by which the document can be reconstructed at a later date.
There are a number of wise moves that you can make to ensure your documentation is kept under best practices. Take the time to read through your local legislation carefully, and ensure that all the relevant documents are properly stored and maintained.